Built for
the job.
Not the
game.

A real-time incident board showing all active calls, categories, assigned units, elapsed times, and risk markers — exactly as dispatchers see it in a real control room.

Call handlers follow complaint-specific question sets that guide them from initial contact to a determinant code. The system applies CAT 1–5 automatically as answers are entered.

Units book on with their callsign, set their status, and are tracked across incidents. CAT 1 calls auto-allocate the nearest available unit and alert all dispatchers.

Every status change, note, dispatch action, and resource update is logged with a timestamp and the acting user — a complete audit trail for every call, searchable after closure.

Administrators control who gets access and at what level. Dispatchers, crew, and call handlers each see the interface built for their role — nothing more.

Dispatchers can flag incidents for CCD review, HEMS consideration, OTL requests, or tactical officer involvement. Flagged calls are visually distinct on the board.